Frequently Asked Questions
If I have an academic concern or query about a lesson, who do I contact?
Please contact your child’s subject teacher or Head of Department via email. If you would like to see a teacher, please email to arrange a date and convenient time.If I need to contact my child, what is the best way to do this?
Please contact the school via phone or email and the pastoral admin staff will pass the information on to them. We do not allow students to have their phone on during the school day, and if they are seen with it out at school, they will have it confiscated. Please support us with this rule.If my child is going to arrive late to school, what do I do?
Students should arrive at school by 8.30 at the latest. The school gates are locked by staff on duty a few minutes before 8:30. Students who arrive late (once the gates are locked at 8.30) must enter via main reception at the Southcote Lane entrance, and sign in. They will be issued a late consequence unless students have medical proof why they were late. Please encourage your child to be on time.If my child is ill and absent from school, what do I do?
- To report your child being late or absent, please use the Arbor app to contact the school before 7:30am, or as soon as possible after that on 0118 9591868, extension 241.
- Please remember to notify the school on each day of your child’s absence. You can also contact the school via email at: [email protected]
- If your child takes more than three days off school in a row, we advise that you seek medical advice and also provide us with evidence of the prolonged absence. The Education Welfare Service accepts the following as medical proof: *GP appointment card *A text message from the health care provider, e.g., dentist, doctor, orthodontist * Sight of medication, named and dated appropriately *Sight or photocopy of prescription, named and dated appropriately.
My child currently receives Free School Meals, how do I apply for this to continue at The Wren?
Every child will receive a form to complete for Free School Meals. Even if your child has received Free School Meals at primary school, you should still complete this application form.My child has a medical condition/needs to take medication during the day.
The parental agreement to administer medicine form will need completing and can be requested from [email protected] and returned asap. This information will be added to the school database. Medication must be dropped at main reception, clearly labelled and this will be passed to student reception, Mrs Herbert will administer it to your child when they come to student reception at the specified times.What are the key events and where can I find the schools key dates and information on these?
The website is regularly updated with key information, under the tab “Parents/students tab”. Term 1 = Settling in evening. To support your child at school we invite parents/carers and students to meet with their tutor to review how the first term has gone. Term 5 = Year 7 parents evening, where parent/carer can meet their child’s teachers and get academic feedback on their progress across the curriculum.What can my child do if they are upset or having friendship issues?
They can talk to any member of staff, their tutor, or go to the Progress Leader’s office where their Progress Leader will be based. If this has happened in a lesson, your child must speak to the class teacher so they can speak and action any consequences. Your child’s tutor should be the first port of call, as they have the most contact with your child throughout the week. Please encourage your child to speak to their tutor in the first instance. Tutors are also available to be contacted via email. If you would like to see a tutor, please email to arrange a date and convenient time. Contact details for teaching staff can be found here.What clubs are there for Year 7 students?
At The Wren, we have a broad enrichment programme called Wren Extra. This programme aims to offer all students a range of extracurricular activities that cater to their interests and passions, alongside developing new skills and making new friends. The Wren Extra programme will be communicated to families via Wren 10 at the beginning of each term and included in the student bulletin each week for our students to view. We encourage all students to take advantage of the Wren Extra programme and to get involved in a club or activity that interests them. We know that these enrichment activities can play a valuable role in enhancing their overall educational experience. All enrichment activities are free, unless otherwise stated.What do I do if my child needs to leave school for a medical appointment?
- Please provide your child with a copy of the appointment letter, or card (ideally before the date of the appointment)
- Your child must take the appointment letter or card to main reception.
- You should write a note in your child’s planner to show their class teacher that they have permission to leave the lesson.
- Your child must go to main reception to sign out.
- Upon arrival back at school, your child must sign in at main reception.