What can my child do if they are upset or having friendship issues? NEWS What can my child do if they are upset or having friendship issues?

Frequently Asked Questions


You will have been sent a link to our parent portal called Arbor. This is where we ask you to add as much detail as possible about your child.
In September, we know that you will not know your way round and if you are a bit late, your teachers will understand. After a couple of weeks, however, we will expect you to be on time for lessons in the same way as the older year groups. Students have up to 5 minutes for movement time in-between lessons.
If your child feels unwell during the day they should see Mrs Herbert who is a trained first aider, in student reception at break or lunch. Students should not be going to student reception during lesson time. Sometimes a child just needs a quiet sit down after which they may be able to return to lessons. On certain occasions, Mrs Herbert may not be available, if this is the case students should go to main reception where a first aid trained member of staff can attend and assist them. We do not allow students to contact parents within school time on their own mobile phone.
Losing things at school is unfortunately, part of school life. Chances of reuniting students with their belongings increase dramatically if they are clearly labelled. In a large school it can be hard to differentiate individual’s property especially when all students wear the same uniform! a clear name tag makes returning items much easier. If your child has lost something, they should check to see if it has been handed in to lost property by seeing Mrs Herbert in student reception. They should also retrace their steps and return to the classrooms/ changing rooms they have been to that day to see if they have left it there. They should do this on the day that they discover the loss. If this proves unsuccessful, it is sometimes worth checking with lost property again, after a few days. This is why we recommend students getting a locker, so they can keep their valuables safe.
Teachers will be understanding in the early weeks of the term. Each form time, tutors will do an equipment check to ensure students have the ‘Wren basics’: a clear pencil case, containing a pen, pencil and ruler and your student planner. You are bound to make mistakes in Year 7, just try and learn from them! If you pack your bag the night before, this will help organise you and ensure you have everything for the next day.
Your teacher and tutor are always there to help you. If you are stuck with something in class or with your extended learning, you can speak to your teacher or tutor and ask them to explain it again. Your fellow students are also on hand so do not forget to ask them too. Please do not be scared to ask questions in lessons, as we can guarantee there will be other students wanting to ask the same question! The teacher will not necessarily know you need help unless you tell them. Top tip: do not leave your homework until the last possible day to complete it so if you have any questions or need help, you have time to find the teacher.
Arbor – This is our Student Information Management System. Arbor is used to pay for equipment for lessons (e.g., food technology ingredients), trips, add money on for school café and restaurant, and is also used to show achievement and behaviour points awarded to your child, and any detentions set. Families will receive a login for the Arbor Parent Portal before they start at The Wren. Learn more about using Arbor here. Teams – This is where homework will be set. Students will use their school email address and password to log in to teams.
Assessments will be completed by students in term 1 and students will be set in Maths, Science and MFL.
You will be given your student planner during morning registration on your first day of term. The planner is a communication tool between home and school. If a teacher sets homework, you expected to write what subject you have been set homework for in your planner. If your family wishes to update us about any absence or other information, you can use the planner to write in a note.
There are a set of student toilets on each floor. You will not be allowed to go to the toilet during lessons, unless for known medical reasons, so make sure you go before form time, at break or lunchtime.

The Wren’s Latest Ofsted Report

We are pleased to report that The Wren was judged to be at the ‘Expected Standard’ in six out of seven categories, with its safeguarding standards fully met, following its latest Ofsted inspection in April 2026.

Ofsted highlighted the wonderful culture of our school, noting:

“Pupils are extremely proud of their school. They appreciate how staff want the very best for them.”

Please see the detailed report and a summary of Ofsted’s new Inspection Framework here.